Frequently Asked Questions

Please read our FAQ before sending us a message.

How much do you charge for shipping?

We provide free shipping to over 200 countries around the world*
*with some exceptions

Will i be charged any shipping, customs or duties fees?

No, the price you see is the price you pay – you won’t be charged any extra fees.

When will my item ship?

If you order an in-stock item your order will ship within 3 working days.

How long will my order take to arrive?

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in USA by USPS. Orders are shipped by, USPS, which usually takes 5-20 working days after dispatch, but may take longer due to factors beyond our control.

Do you provide tracking information?

You will receive your tracking information within 2-3 working days, but sometimes due to free shipping tracking is not available. If not please contact us at contact us page

Can i cancel my order?

You can change or cancel an order within 12 hours. Please contact us at contact us page

Send us an email